Get in Touch With Us
Have a question, a suggestion, or something you'd like us to look into? We're here to help. The team behind Best Casinos Not on GamStop reads every message that lands in our inbox, and we do our best to reply promptly and honestly.
What We Can Help With
- Site recommendations — If you've come across a platform you think deserves a closer look, let us know. We're always open to expanding our coverage based on reader tips.
- Corrections and updates — Spotted something on the site that looks out of date or inaccurate? Please flag it. Keeping our information reliable matters more to us than being right.
- General questions — Whether it's about how we test and rate sites, how our ranking process works, or anything else editorial, drop us a line.
- Partnership and advertising enquiries — We consider relevant commercial partnerships on a case-by-case basis. Please introduce yourself clearly and explain what you're proposing.
A Note Before You Write
We're an editorial team, not a customer support desk for any of the platforms we cover. If you're having a problem with a specific site — a delayed withdrawal, a locked account, or a bonus dispute — you'll need to contact that site directly. We have no access to player accounts and cannot intervene on your behalf.
We also want to be straightforward: if you originally self-excluded because you felt your gambling was becoming a problem, returning to offshore platforms may not be the right move. Before reaching out to us, please consider speaking with someone at GamCare (gamcare.org.uk) or calling the National Gambling Helpline on 0808 8020 133. Both services are free, confidential, and available around the clock.
How to Reach Us
The simplest way to get in touch is by email. We aim to respond within two working days, though during busy periods it may take a little longer.
Send your message to: [email protected]
Please include as much detail as you can in your first message — it helps us give you a useful reply without unnecessary back-and-forth.