Your data matters to us, that's why at OpenMoney we...
Will not sell your data to any third parties
We'll protect your data from external and internal access
Any sensitive data we store will be encrypted so it can't be read by humans
We use several layers of security to protect your data...
Your data is always encrypted when we store it and when it is transferrred from your device to us
Third party access to your data is not allowed
Internally and we prevent all employees from accessing your data
Your data is always encrypted when we store it and when it is transferred between your device and us
Third party access to your data is not allowed Internally we prevent all employees from accessing your data
Our Security FAQs provide more information on data and security.
We will never sell your data onto a third party. We do provide your data to third parties with whom we have a legal relationship with. This is to enable us to provide the OpenMoney service to you. For example, if you invest with us, your data will be shared with our administrator - Quai Administration Services, our product provider - Gaudi Regulated Services and some basic information passed to the company who buys and sells our investments - Winterflood. If you choose to use the app to link your accounts, your data will be shared with Yodlee Inc. and uSwitch to enable us to provide you with information on your accounts and product switches. More information is available in our data protection policy and in your T&Cs.
This policy details how we’re compliant with privacy and data protection regulation and legislation such as the GDPR.
This depends on the type of information you provide us with. If you receive financial advice from us, we are required by the FCA to retain your information for 5 years after you stop being an OpenMoney customer. This FCA requirement supersedes the GDPR right to deletion.
Our fully trained webchat team are available Monday to Friday, from 9am - 8pm and Saturday, 9am - 1:30pm to answer
any of your questions.
To discuss anything OpenMoney with a member of the team, give us a call Monday to Friday, 9am - 5pm.Call us on: 0161 204 3200
Our team will be happy to answer any questions. Get in touch and we'll get back to you within 48 hours.Send an email >