About OpenMoney

All FAQsAbout OpenMoney

How safe is my money with OpenMoney?

As with most investments, when you invest you are putting your money at risk. This means you might get back less than what you put in. We manage this risk by ensuring the portfolio we recommend is inline with your risk level and capacity for loss.

Once a payment is made, we hold your funds in a Client Money Account held by our third-party platform provider. The account is designated as a trust account which is segregated from our third party’s funds in accordance with the FCA Rules on Client Money. Money is held here briefly until fund orders are submitted to purchase your investments from each fund provider, or until a withdrawal is paid out.

Once your money is sent to the fund managers and invested, your funds remain protected by the FSCS. So, whilst you are putting your money at risk by investing, you can be safe in the knowledge that we are holding your investments safely, in the event of a firm’s failure.

How is OpenMoney different from other investment platforms and 'robo-advisers'?

You’ll receive a recommendation based on your personal and financial circumstances. Our recommendation will tell you whether we think investing is right for you, and if so, which product mix and portfolio fits your profile. We are authorised and approved by the FCA to provide financial advice, but not all robo-advisers are. With us, you have the opportunity of speaking with a qualified financial adviser at no additional cost. Some providers may offer guidance, so they can help you narrow down your options. Others offer financial advice but at a premium cost.

If we believe you’re not in a good financial position to invest, we help you get your finances into shape through our money management app. Our app’s account linking feature and transaction analysis tools encourage you to reduce your debts and build cash savings. You can link Pensions, Credit Cards, Saving Accounts and more!