UX Writer

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Are you a writer interested in technology and user behaviour? OpenMoney’s UX Writer opportunity could be for you!

Who are OpenMoney?

OpenMoney is here to make financial advice affordable and accessible for everyone. Normally, when you're deciding what to do with your money, you either have to figure it out yourself (but not many people know how it all works), or you can use a financial adviser (but they can cost a lot of money).

In fact, there are millions of people in Britain who would benefit from having financial advice but who have been unable to access or afford it. They’re caught in what we call the ‘Financial Advice Gap’.

As a result, many of these people get caught in financial cycles that they struggle to get out of. It could be running out of money at the end of every month, not knowing how and where to invest, or leaving money and savings in poorly performing investments.

We’re here to help these people. We want to provide our expert financial advice to people who couldn’t find what they need or afford elsewhere. At OpenMoney, we’ll give everyone who comes to us that honest and expert advice, and because of our extensive use of technology,we’re able to keep costs low.

At OpenMoney we endorse three main behaviours that we look for in all current and future employees; play your part, positive perseverance and do the right thing.

Want to know more?

OpenMoney is one of Manchester’s newest and growing fintech companies, creating new and engaging ways for people to take control of and better manage their money. As the 2019 winner of the British Bank Awards ‘Best Newcomer’, we are fast becoming a service that customers love to use.  

Over the past 12 months we have grown from a provider offering a single product to one that now has a range, including a money management/budgeting app, investments, pensions and mortgages – with more to come! We are now looking to recruit an enthusiastic and hard-working UX writer to join our Customer Experience team to lead on the use of words and language across the business – primarily focusing on our websites and mobile app to ensure so that the experience our customers receive from our service is the best it can be.  

What will I be doing day-to-day?

Day-to-day you will work closely with researchers, UX designers, product owners and marketers, endeavouring to translate the OpenMoney services into language that is both clear and engaging. Your creativity and expertise with words will be crucial in helping users understand the steps and actions they need to take to become an OpenMoney customer. As the lead voice in the effective use of words you will also have the opportunity to advise other areas of the business on how to write effectively, including providing support to our marketing team in writing headlines and short articles.

This role does not necessarily require you to have previous experience of working in a UX writing role – but is ideal for anyone prepared to combine their creative writing flair with a methodical and analytical mindset. Your writing will be a key component of our broader website/app design work and you will take an active role in experimenting, measuring and refining your words in combination with the visual designs in order to maximise their success.

What are we looking for?

  • Are educated to degree level with a 2:1 or above or equivalent.
  • Have the ability and willingness to adapt your writing to different types of user/reader.
  • Have a background in a relevant area (e.g. creative writing, journalism, copywriting).
  • Have an awareness and experience of SEO (not essential).
  • Are keen to actively work with designers and researchers to measure the success of your work.
  • Are inquisitive, personable and comfortable communicating, asking questions and sharing your ideas and thoughts.
  • Have an interest in technology and personal finance.

What can you expect?

This role is based in the heart of Manchester in St. Peters Square in a supportive and social team environment. A prime office location, where you will work alongside your colleagues, with a range of free services including a coffee barista, breakfast,table tennis, beer taps, prosecco, soft drinks… and more...


  • Regular pay reviews
  • Flexible Working
  • Work from home opportunities
  • Company events & social hours
  • Casual dress
  • Life Insurance
  • Benefits platform

Sounds interesting! Then email alex.jones@open-money.co.uk or click “Apply Now” and upload your CV along with any links or examples of your writing portfolio that you may feel relevant

Be part of a company that’s dedicated to making the finance industry a better place.

Reference ID: AJUX001

Job Types: Full-time, Permanent

Salary: Up to £30,000.00 (negotiable depending on experience)

Apply now

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